Privacy Policy

The Ontology Way AB (“we”, “our” or “The Ontology Way”) is committed to protecting your information. This Privacy Notice explains why we collect personal information about you and what we do with it, what personal information we collect, for how long we store it and who we may share it with. We encourage you to read the Privacy Notice carefully, as it also specifies the rights you have regarding your personal data and how you can exercise your rights.

We at The Ontology Way take your privacy seriously and we are sensitive to potential concerns about how we use the personal information that we may collect from time-to-time from and about you.

B2B

The Ontology Way is a B2B (“Business to Business”) company. This term means that we are a company that provides services geared toward other businesses. Therefore, we do not typically collect general information from individual consumers except from individuals as authorized users of a business that utilizes or subscribes to one of our services, or who may become a customer.

By registering with us or by using the Emission Twin Service, you are authorizing us to collect, store and use your email address, and other such personal information you provide during registration or through the use of the Emission Twin Service, in accordance with this Privacy Notice. The Ontology Way is the Controller of such personal information. As used in this Privacy Notice, personal information means information that relates, and is capable of being linked, to a particular person. It does not include de-identified or aggregate information.

Once you register, you also have opted in to receive electronic communications from The Ontology Way.

Why do we collect personal information?

We collect, store and use personal information if you or the company you represent, use or buy our products or services. The Ontology Way also collects, stores and uses personal information about you for marketing purposes.

How do we use the personal information?

We use the personal information to be able to deliver the products or services, to validate access to the Emission Twin Service and to track the use of the Emission Twin Service, and to provide support to the services. We need the personal information to send you operational information about the services, and for contractual and financial reasons. We use your personal information to market our services, and to provide information about new services, newsletters and invitations to our events. The personal information that you provide us with will be used for responding to your questions or requests and will be stored in our systems due to administrative and back-up reasons.

Where and how do we collect the personal information?

Processing for sales and marketing

We collect the personal information that you provide us with when you sign up on The Ontology Way’s e-mailing lists or register for The Ontology Way newsletters or other forms on www.Emission Twin.com. We might also collect personal information about you from other sources, such as social media like LinkedIn and/or the website of the company you work for. If we collect personal information about you from any other source than yourself, we always specify where we got the information by e-mail to you. We collect, store and use your personal information when you contact us, for example if you make an enquiry on our website, send us an e-mail or phone us.

Processing in the Emission Twin Service and Support

We collect personal information that you, your employer or principal provide us with when you use the Emission Twin Service or for granting you access to the Emission Twin Service. We also collect personal information that tracks your use of the Emission Twin Service, when you contact The Ontology Way support function, or create an account at The Ontology Way support function.

What information do we collect from you?

Processing for sales and marketing

The information we collect will in most cases include your name, e-mail, phone number, address, job title, company, the content of your message to us and other information you provide us with. We might also collect IP addresses, user ID’s, Twitter, LinkedIn or other social media accounts, and activities on The Ontology Way’s website. For the purpose of hosting events our marketing department may also collect food preferences for a specific event. Responses to questions regarding special dietary requirements can potentially reveal the religious affiliation or health information of the attendee and should be treated as sensitive data.

The legal basis for our processing of your personal information is that processing is necessary for the purpose of the legitimate interests of The Ontology Way to market our products and services, to respond to your questions and enquiries and to host The Ontology Way events. The Ontology Way may under certain circumstances process personal data based on consent. The Ontology Way may request consent from you in order to process certain information and/or to transfer such information to a third party. In such case you must explicitly consent to the processing in question prior to The Ontology Way processing the data. You may at anytime withdraw your consent to a specific processing activity by notifying The Ontology Way of such withdrawal by emailing or contacting the contact person below.

Processing in the Emission Twin Service and Support

For the provision of the Emission Twin Service The Ontology Way will process a user’s name, login information (e-mail address) and other account information and track your usage of the Emission Twin Service. As part of our support processes, we may ask you for copies of the database and log files from your Emission Twin server for the purposes of resolving any technical issues.

The legal basis for our processing of your personal information is that processing is necessary for the purpose of the legitimate interests of The Ontology Way to provide its products and services, to validate access to the Emission Twin Service, to track the use of the Emission Twin Service and to provide support to our customers.

Cookies

In an effort to be transparent with our data collection practice and the technologies we use to provide our website, products and/or services, the following explains how we use Cookies. A “Cookie” is a tiny data file that resides on your computer, mobile phone or other device, and allows The Ontology Way to recognize you as a user when you return to our website, product and/or service using the same device and enables The Ontology Way to collect information about how you use our website, product and/or service. Information gathered through Cookies may include the date and time of visits, the pages viewed and time spent at using the website, products and/or services. We use Cookies and web log files to improve the experience and quality of the website, products and/or services, and to customize your experience, by tracking website usage and trends, conducting research and development for additional services and products, determining marketing efforts, improving the quality of our website, products and/or services and to compile anonymous, aggregated information that allow us to understand how our website, products and/or services are used. If you do not agree to our use of Cookies, you should not use the website, products and/or services. Cookies are categorized by how long they are stored and their function. The Cookies The Ontology Way uses are as follows:

You may remove or block Cookies by adjusting the privacy and security settings, but in some cases that may impact your ability to use the website, products and/or services and/or impact your user experience while using the website, products and/or services. By accessing or using the website, products and/or services, you consent to the placement of Cookies on your device as described in this Privacy Notice.

How long do we keep hold of your information?

Your data is stored in our accounts for as long as you interact with us. In most cases, we keep your personal information for no more than 12 months after the last contact or when your contract has expired. Certain information, such as contracts, we keep for legal reasons for a longer period of time.

Who might we share your information with?

We may pass your personal data on to third-party service providers contracted by us. We use software service providers for storing of data, providing support to our services, managing and administering customer relations and managing and administering our marketing and sales activities. All contracted third-party service providers are obliged to keep your details securely, and to use them only to fulfill the service they provide us, or our customers on our behalf. The Ontology Way may share your contact information with contracted The Ontology Way Partners for the purpose of marketing and sales activities related to the Emission Twin Service or ancillary services.

If your personal information is transferred to or accessed by a third party outside the European Union or the European Economic Area (EU/EEA) The Ontology Way will secure that appropriate safeguards are in place which provide adequate levels of protection of your personal information as required by GDPR or other applicable data protection or privacy laws. For example, this may include the use of intercompany or external data processing agreements as well as EU approved Standard Contractual Clauses or such other mechanisms as have been recognized or approved by the relevant authorities from time to time.

Apart for contracted third-party service providers, contracted The Ontology Way Partners or other legal entities within the Ontology Way group of companies your information will not be shared with anyone else. Please note however, that we can provide access to your personal information in case of illegal or abusive use, or in case we receive orders from a competent legal authority. We may also disclose your personal data as required by law, such as in response to a subpoena, a lawful request by a public authority, in response to a law enforcement warrant, or similar legal process.

Our processing of your personal data is carried out in accordance with the European Data Protection legislation, which prevents us from making unlawful use of your personal information.

At any time, you have the right to:

All this is provided to you free of charge. To exercise your rights, please contact us. If you have a complaint about how we use your personal data, you have the right to lodge a complaint with the supervisory authority (in Sweden; Integritetsskyddsmyndigheten, Box 8114, 104 20 Stockholm).

Identity and Details of The Ontology Way

The Ontology Way is the responsible controller for the processing of your personal information as described in this Privacy Notice. If you wish to contact us regarding your personal information, please use the following contact information:

E-mail legal@theontologyway.com

The Ontology Way AB

Attn: Data Protection Compliance
Anckargripsgatan 3
211 19 Malmö
Sweden

Changes to this Privacy Notice

We keep this Privacy Notice under regular review and will place any updates on this website or notify you via the services or products. The Privacy Notice was last updated on May 02, 2023.